Careers

People's Trust Federal Credit Union is a progressive financial cooperative with a history that goes back to credit union roots of people making a difference. We are searching for individuals who thrive in an environment of change, challenge, and competition.

Working at People's Trust requires you to uphold our organization's Core Values: Ethical Standards, Commitment, Team, Member Focus, Professional, and Friendly. Benefits include 401k with contribution matching, medical/ dental insurance, vacation pay, sick time, credit union product/service discounts and paid holidays.

Please send resumes by email to careers@peoplestrustfcu.org. Please include the job title in the subject line, where applicable.

Available Positions

Bilingual Financial Service Coordinator, Call Center
Administrative Offices

Essential Duties and Responsibilities:

• Greeting and acknowledging all members in friendly and professional manner.
• Referring members to the sales team by using appropriate soft-transfer skills maintaining a seamless transition when members are opening accounts and/or applying for loans.
• Keep abreast of all credit union promotions.
• Receiving share deposits, payments, receipts, processing stop payments, account status, advances on Ready Cash loans, system changes, etc.
• Answering all inquiries in a timely, courteous and efficient manner either in person or by phone.
• Answering all inquiries which include: balance inquiries, wire transfers, confirmation of deposits, rate inquiries, verification of checks and research requests. (Contact Center Region)
• Responding to members’ requests, problems and complaints.
• Building new and servicing existing relationships with members.
• Assessing the needs of the members, establishing referral objectives and plans for achieving service goals and working to develop and continuously improve service skills.
• Assisting members with credit union technology services and products.
• Participate in training to improve knowledge of products and operating procedures.
• Assist with the maintenance of region facilities and supplies.
• Adhering to Office Image Standards where required.
• Serving in any staff capacity when required.
• Performing other duties as needed.
• High School Diploma or equivalent required. Bilingual preferred. At least 3 years call center experience or 2 years financial institution experience.

E-mail resume

Teller
Part-time

Essential Duties and Responsibilities:
To assist the members with all financial services and to assist in providing efficient operations accordingly by:

• Performing routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
• Receiving share deposits, loan and credit card payments, and enter into in-house computer system.
• Receiving payments for installment and share secured loans, ensuring that payments equal the amount due and that all late charges, if applicable, are collected.
• Examining checks for endorsements and negotiability.
• Providing members with proper receipts for payments/deposits.
• Responding to members’ requests, problems and complaints.
• Processing stop payments on share draft accounts.
• Providing members with account status, including current balances and loan pay-offs.
• Assessing the needs of the members, establishing sales objectives and plans for achieving goals and working to develop and continuously improve sales skills.
• Selling credit union products and services through contact with existing and new members in a proactive sales environment.
• Referring existing and new members to a colleague or service partner who has specific expertise.
• Keeping abreast of all credit union promotions.
• Participating with staff in training to improve knowledge of products and operating procedures.
• Performing other duties as needed.

High School Diploma or equivalent required. 1 - 2 years experience in a Sales and Service Environment. Previous cash handling experience preferred. Must be able to stand for long periods of time.

E-mail your resume