Access your accounts and manage your money 24 hours a day from the comfort of your home or workplace, via HomeBranch Online Banking or our mobile app.

If you do not already have HomeBranch Online Banking, you can register here and you can download our app for your Apple or Android device.

Ways to Access your Account Online

Use HomeBranch and the mobile app to:

• Check your balance and other information
• Make payments on People’s Trust loans by selecting Move Money > Loan Pay 
• Deposit checks using the mobile app
• Pay bills using Bill Pay 
• Skip Payments on eligible loans
• Move money within your People's Trust accounts or between People's Trust and another financial institution 
• Securely chat/email with our Virtual Branch
• Open additional accounts
• Apply for loans and credit cards

Thank you for your continued trust in People’s Trust. We're here to help with any financial services you might need during these difficult times.

While lobby traffic will be limited to appointments, we are still here to serve you and your financial needs. 

Lobby Services

Lobby Services include instant issue debit cards, debit card PIN resets, wires, and account maintenance that cannot be handled through the drive thru. Please call us for cash or check transactions that cannot be made via ATM or Mobile Deposit. Shared branching is temporarily suspended. Click here to make an appointment. If you are experiencing symptoms related to COVID-19, we will not be able to assist you in our lobbies.

Drive Thru Services

Our Drive Thru lanes will be operational during normal business hours. Most transactions can be completed in the drive thru. Drive Thrus are located at our Galleria and Westside branches. 

Masks are Required

For your safety and the safety of our employees - anyone entering the building will be required to wear a face mask. If you prefer not to wear a mask, we will assist you in the drive thru.

Social Distancing

To ensure safe distances between both members and employees, we ask that you maintain at least 6 feet from others in the lobby. We will have reminders in the lobbies, including floor markers to indicate safe waiting distances.

Plexiglass Protective Shields

When you visit our branch lobbies, you will notice that our member services pods have been fitted with plexiglass protective shields and offices have them on the desks. In areas where you encounter these protective shields, we ask that you please remain on the opposite side of the protective shields, maintaining your position with the shield between you and our employees.

The most up to date information will be posted to our website and social media channels.

We thank you for your understanding, patience, and support as these measures are intended for the safety of our members and employees. We value your membership and look forward to continuing to serve you through these challenging times. 

As of June 30, 2020, the following COVID-19 relief items will be discontinued:

• $2,500 Relief Loan
• Skip-a-Pays at No Charge
• Penalty Waiver on Early Certificate Withdrawals
• Refinance Fee Waived for In-House Refinance Loans
• Fee Waived on Incoming Domestic Wires
• Waiver of $5 per Day Overdrawn Share Fee (Days 11 to 20)
• Waiver of Excessive Withdrawal Fee on Member Savings

We thank you for your continued trust in People’s Trust. We’re only a phone call away – 713.428.3200. Our Member Service Representatives are ready to assist you. 

We are looking forward to more normal branch visits, however, we are taking additional steps to ensure our members’ and employees’ safety. Please read more to find out about what you can expect when you visit one of our branches.

 The following branches will open June 1, 2020.

• Westside
• Galleria
• EaDo
• DSC (New Hours: 9:00 AM - 3:00 PM)

Shell Woodcreek, Shell Westhollow, and Houston Chronicle branches remain closed due to those facilities being closed.

When visiting, here’s what you can expect:

Appointments Encouraged

While we have never officially closed during the COVID-19 pandemic, branch visits have been by appointment only since April. It has worked very well, and we encourage you to make an appointment for non-transactional services such as opening a new account or loan, notary service, debit card issues, and HomeBranch issues. Make an appointment at www.appointment.peoplestrustfcu.org.

Use the Drive Thru

Our drive thrus will remain open during normal business hours to assist you, without you having to get out of your car. Most transactions can be completed in the drive thru. Drive thrus are located at our Galleria and Westside branches.

Limited Members in Lobby

Following recommendations of federal and local authorities to ensure safe distancing, we are limiting how many people can be in our branch lobbies at one time. Signs at all locations will indicate the maximum number for that location. If the branch lobby is at capacity when you arrive, an employee will check you in, take down your phone number and you will be asked to wait in your car until we are ready to serve you. We will call or text you to come inside when we are ready to serve you.

Masks are Required

Because our employees will be meeting with numerous members throughout the day in fairly close quarters - for your safety and the safety of our employees - anyone entering the building will be required to wear a face mask. If you prefer not to wear a mask, we will assist you in the drive thru.

Social Distancing

To ensure safe distances between both members and employees, we ask that you maintain at least 6 feet from others in the lobby. We will have reminders in the lobbies, including floor markers to indicate safe waiting distances.

 Plexiglass Protective Shields

When you visit our branch lobbies, you will notice that our member services pods have been fitted with plexiglass protective shields and offices have them on the desks. In areas where you encounter these protective shields, we ask that you please remain on the opposite side of the protective shields, maintaining your position with the shield between you and our employees.

Thank you for your understanding

We thank you for your understanding, patience, and support as these measures are intended for the safety of our members and employees. We look forward to expanding our lobby access cautiously, carefully and purposefully to serve you.